Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | excellent service Our daughter has walls of photos on canvas done by Vancouver on Canvas so thought we\'d have one done four guest bedroom....it was all we hoped it would be more. Great quality, excellent service having it delivered to our dowas awesome. We will definitely be using you guys again.
Wendy, Coquitlam | very happy I received the copy of my painting today and I am very happy with how it turned out. The colors were very true to the picture and the resin looks great! Thank you for a great job. I showed the finished piece to my art group and they were all impressed. I am sure you will be hearing from some of them.
J Chaloner, Calgary | prompt and excellent service Just a word to thank you for doing such a great job on the order I put in. I am very satisfied with the prompt and excellent service and quality workmanship that was provided. I will need more orders in the future and definitely will do business with VancouverOnCanvas.com again.
Sandra, Madeira Park |