Happy again! Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, | Thx The package finally arrived. All is well and the content looks good.
Alibaba, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Metal prints, Dye-Sub services We're definitely impressed with the work from KeenArt, and our clients linger studying the images and buying them, of course, and are curious about the process (we have a description of the process of dye sublimation on the wall). Hopefully, we will be able to order another batch before the season closes down, but that all depends on how the covid virus behaves and affects our traffic.
Again thank you and we look forward to the last three images, which I see are being prepared for shipping.
Andy, |