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Search FAQs
 

Q1 : How should I upload or send my photos if they are larger than 10 MB?
 

Q1 : How should I upload or send my photos if they are larger than 10 MB?
Please use our upload form if the file size in under 16 MB: file uploads
For larger file sizes, you may send a link to your uploaded file on a web/FTP server or through free online services like http://www.yousendit.com/ or http://www.dropbox.com/ You can also use free open source FTP software such as http://filezilla-project.org/
If you are familiar with FTP software, please contact us for our FTP server info.

INSTRUCTIONS:
- Download the Firezilla CLIENT from http://filezilla-project.org/ and install it.
- Once you have installed Firezilla, launch it.
- On the top of the application there will be 3 blank spaces where you will enter the host, password and user name provided.
- Click on the Quickconnect button.
- Once it is connected, you can drag your files to the center/right area* (in green) and drop them to the center/left area (red). *Note that the center/right area shows the files in your computer and you will have to find your files first.
- Wait until your file uploads to our server successfully.

To learn more, see our article all about Sending Large Files.

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If you don't find the answer you're looking for here, please contact us.
 
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